Privacy Policy — 8s88
At 8s88, your privacy is treated as a fundamental right, not a checkbox. This Privacy Policy explains exactly what personal data we collect from players in Bangladesh, how we use it, who we share it with, and how you can exercise your rights over your own information at any time.
Your Privacy Matters at 8s88
This Privacy Policy applies to all users of the 8s88 platform — including visitors, registered players, and anyone who contacts our support team. It governs the collection, processing, storage, and transfer of personal data in connection with the 8s88 online casino and sports betting service targeting the Bangladesh market. By registering an account or using any 8s88 service, you acknowledge that you have read and understood this policy.
Secure by Design
All personal data held by 8s88 is stored on SSL-encrypted servers. We apply industry-standard access controls and multi-layer security protocols to ensure your information is protected at rest and in transit at all times.
No Unnecessary Sharing
8s88 does not sell, rent, or trade your personal data to third-party advertisers. Data is shared with external partners only where strictly necessary to deliver the service — for example, payment processors like bKash and Nagad.
You Are in Control
Every registered 8s88 player has the right to access, correct, export, or request deletion of their personal data at any time. Submit a request to our support team and we will respond within 30 calendar days.
Payment Data Isolation
Full payment card numbers and mobile banking PINs are never stored on 8s88 servers. Payment processing is handled end-to-end by our certified payment partners — bKash, Nagad, Rocket, and Upay — under their own data security frameworks.
Cookie Transparency
8s88 uses cookies and similar tracking technologies solely for platform functionality, session management, and aggregate analytics. We do not use third-party advertising cookies or behavioural profiling networks.
Responsible Gaming Compliance
Certain personal data — including play history and deposit patterns — is processed specifically to support responsible gaming obligations, including detecting signs of problematic gambling and enforcing self-exclusion requests across the platform.
1. Data We Collect
8s88 collects personal data from you through several channels: directly when you register an account or contact our support team; automatically when you browse and interact with the platform; and from third-party sources such as payment processors and identity verification service providers. We collect only the data that is necessary for the purposes described in this Privacy Policy.
The categories of personal data we collect are set out in the table on the right. We do not collect sensitive categories of personal data — such as biometric data, health information, or political opinions — except where strictly required to fulfil responsible gaming obligations (e.g., processing a self-exclusion request supported by a medical or welfare ground).
When you use the 8s88 platform via a mobile device — which is the primary access method for most players in Dhaka, Chittagong, Sylhet, and across Bangladesh — we may collect your device type, operating system version, and mobile carrier information solely for the purpose of optimising platform performance for your device.
8s88 applies a minimum data principle: we collect only the data that is strictly necessary for the specific purpose for which it is being processed. Where a purpose can be achieved with anonymised or aggregated data rather than personal data, we will prefer the anonymised approach.
You are responsible for ensuring that the personal data you provide to 8s88 at registration — and throughout your use of the platform — is accurate and up to date. Providing false personal information, including a date of birth intended to misrepresent your age, constitutes a breach of our Terms & Conditions and may constitute fraud under applicable law.
| Category | Examples |
|---|---|
| Identity | Full name, date of birth, NID number |
| Contact | Mobile number, email address |
| Financial | bKash/Nagad account number, deposit/withdrawal history |
| Gaming | Bet history, session duration, game preferences |
| Technical | IP address, device type, browser, OS version |
| Usage | Pages visited, click paths, time on platform |
| Communications | Support ticket content, chat transcripts |
2. How We Use Your Data
8s88 processes your personal data only for lawful, specified purposes. Each processing activity is grounded in one of the following legal bases: performance of a contract (i.e., delivering the gaming service you have registered for), compliance with a legal obligation (e.g., anti-money-laundering checks, age verification), our legitimate business interests (e.g., fraud prevention, platform security), or your explicit consent where required.
The table below sets out the primary purposes for which 8s88 processes personal data, alongside the applicable legal basis for each activity.
| Processing Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and KYC | Identity, contact, financial | Contract performance; legal obligation |
| Processing deposits and withdrawals | Financial, identity | Contract performance |
| Delivering game services | Gaming, technical | Contract performance |
| Fraud detection and prevention | Financial, technical, gaming, usage | Legitimate interests; legal obligation |
| Anti-money-laundering compliance | Identity, financial, gaming | Legal obligation |
| Customer support | Identity, contact, communications | Contract performance; legitimate interests |
| Responsible gaming monitoring | Gaming, financial, usage | Legal obligation; legitimate interests |
| Platform analytics and improvement | Usage, technical (aggregated) | Legitimate interests |
| Promotional communications | Contact, gaming preferences | Consent |
8s88 will send you promotional communications — including bonus offers, tournament announcements, and seasonal promotions tied to events like Eid, Pohela Boishakh, or BPL cricket season — only where you have given explicit consent at registration or have subsequently opted in via your account settings. You may withdraw consent for marketing communications at any time by updating your notification preferences in your account dashboard or by contacting [email protected]. Withdrawal of marketing consent does not affect any other aspect of our data processing or your account.
8s88 uses automated systems for fraud scoring and responsible gaming risk assessment. These systems may result in automated decisions that affect your account — for example, placing a temporary hold on a withdrawal pending manual review. Where an automated decision has a material impact on your account, you have the right to request human review of that decision by contacting our support team.
3. Data Sharing
8s88 does not sell, rent, or trade your personal data to any third party for commercial purposes. Data is shared externally only where it is strictly necessary to deliver our services, meet legal obligations, or protect the security of the platform. All third-party data processors engaged by 8s88 are contractually required to process personal data only on our documented instructions and to maintain security standards equivalent to our own.
The categories of third parties with whom 8s88 may share your personal data are set out below, along with the purpose and scope of the data sharing in each case.
- Payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank): We share your account identifier and transaction details with your chosen payment provider solely to process deposit and withdrawal requests. Your full financial account credentials are never transmitted to 8s88; they remain with the payment provider at all times.
- Identity verification services: Where KYC verification is required — for example, before processing a withdrawal above ৳10,000 — your identity documents may be transmitted to a third-party identity verification provider. These providers are bound by strict confidentiality agreements.
- Game content providers: Live casino and slot game studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming receive session-level technical data (e.g., session token, stake amount, game result) necessary to operate their games. They do not receive your full personal profile.
- Law enforcement and regulatory authorities: 8s88 will disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by applicable law, court order, or regulatory directive. We will inform you of such disclosures where we are legally permitted to do so.
- Business transfers: In the event of a merger, acquisition, or sale of substantially all of 8s88's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and of any material change to the privacy terms that govern your data before the transfer takes effect.
We Never Share With:
- Third-party advertising networks
- Data brokers or lead-generation companies
- Social media platforms for ad targeting
- Other gambling operators or affiliates
- Any party for purposes outside this policy
Cross-border transfers: Where data is transferred to a service provider operating outside Bangladesh, 8s88 ensures appropriate safeguards are in place — including standard contractual clauses or equivalent data transfer agreements — to maintain the same level of protection that applies within Bangladesh.
4. Cookies & Tracking Technologies
8s88 uses cookies — small text files stored on your device — and similar tracking technologies such as local storage tokens and session identifiers to operate the platform correctly, maintain your logged-in state, and gather aggregate usage analytics. We do not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies.
| Cookie Type | Purpose | Duration | Removable? |
|---|---|---|---|
| Strictly Necessary | Session management, authentication, CSRF protection, platform security | Session | No — required for core function |
| Functional | Remembering language and display preferences, game lobby state | 30 days | Yes — via browser settings |
| Analytics | Aggregate page-view counts, feature usage, error logging (no personal identifiers) | Up to 12 months | Yes — opt out via account settings |
| Responsible Gaming | Tracking session time for reality-check notifications and deposit-limit enforcement | Session | No — required for player protection |
You can control or delete cookies via your browser or device settings at any time. Disabling strictly necessary cookies will prevent the 8s88 platform from functioning correctly — you will not be able to maintain a logged-in session without them. Disabling functional or analytics cookies will not affect your ability to place bets or access games.
8s88 does not place advertising cookies or partner with any ad network, demand-side platform, or social media pixel service. The platform's cookie footprint is strictly limited to the four categories described above. We do not build advertising profiles from your browsing behaviour, and no data collected through cookies on the 8s88 platform is shared with advertising networks.
5. Data Retention
8s88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected — or as required by applicable law. Retention periods vary by data category and are set out in the table opposite.
Following account closure — whether voluntary or as a result of a breach of our Terms & Conditions — certain personal data must be retained for a minimum period of five years to satisfy anti-money-laundering and financial record-keeping obligations. This data is archived in a secure, access-restricted environment during the retention period and is not used for any active processing purpose.
After the applicable retention period expires, personal data is securely and irreversibly deleted from all 8s88 systems and from the systems of any third-party data processors acting on our behalf. Where full deletion is technically impractical on a particular system — for example, in the case of encrypted backup archives — the data will be anonymised so that it can no longer be linked to you as an individual.
| Data Category | Retention Period |
|---|---|
| Account profile & identity | 5 years post-closure |
| Financial transaction records | 5 years post-transaction |
| KYC / verification documents | 5 years post-verification |
| Bet and game history | 3 years post-session |
| Support correspondence | 2 years post-resolution |
| Analytics data (aggregated) | 12 months, then deleted |
| Marketing consent records | Until consent withdrawn + 1 year |
6. Your Privacy Rights
As an 8s88 player, you have a number of rights over your personal data. These rights are exercisable at any time by contacting our support team at [email protected]. We will respond to all valid requests within 30 calendar days.
Right of Access
Request a copy of all personal data 8s88 holds about you, along with information on how it is being used.
Right to Rectification
Request correction of inaccurate or incomplete personal data held on your account without undue delay.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Right to Restriction
Request that processing of your data be restricted while a dispute about its accuracy or lawfulness is resolved.
Right to Portability
Receive your personal data in a structured, machine-readable format so you can transfer it to another service provider.
Right to Object
Object to processing of your data for direct marketing purposes or for purposes based on legitimate interests, where your individual circumstances justify it.
Automated Decisions
Request human review of any automated decision — such as an account suspension triggered by our fraud-scoring system — that has a material impact on you.
Right to Complain
Lodge a complaint directly with 8s88 or with a relevant supervisory authority if you believe your data rights have not been respected.
How to exercise your rights: Email [email protected] with the subject line "Privacy Rights Request" and describe the right you wish to exercise. We may ask you to verify your identity before processing the request to ensure we are acting on your instruction and not that of an unauthorised third party. We will acknowledge your request within 5 business days and provide a full response within 30 calendar days.
7. Data Security
8s88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security posture is reviewed and updated on a regular basis to address evolving threats.
All data transmitted between your device and the 8s88 platform is protected by Transport Layer Security (TLS 1.2 or higher). Player account passwords are stored using strong one-way hashing algorithms — your plaintext password is never stored on our systems. Access to player data within 8s88's internal systems is restricted on a strict need-to-know basis, with role-based access controls and audit logging applied to all sensitive data interactions.
In the event of a personal data breach that poses a risk to your rights and freedoms, 8s88 will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach. 8s88 accepts no liability for breaches arising from your own failure to maintain the security of your account credentials.
You play an important role in keeping your 8s88 account secure. You are responsible for keeping your username and password confidential, for logging out of shared or public devices after each session, and for notifying 8s88 immediately if you suspect your account has been compromised. 8s88 will never ask you for your password via email, live chat, or any communication channel.
8s88 provides SMS-based two-factor authentication (2FA) as an additional layer of account security. Players are strongly encouraged to enable 2FA via their account security settings. Where unusual login activity is detected — for example, a login from a new device or an unfamiliar IP address — 8s88 may require 2FA verification before granting access, even if 2FA is not permanently enabled on the account.
Security Measures in Place
- TLS 1.2+ encryption in transit
- AES-256 encryption at rest
- Bcrypt password hashing
- Role-based access controls
- 24/7 intrusion detection monitoring
- Regular third-party security audits
- DDoS mitigation infrastructure
- Automated anomaly detection
Report a Security Concern
If you discover a potential security vulnerability on the 8s88 platform, please disclose it responsibly by emailing [email protected] with the subject line "Security Disclosure". We will acknowledge all responsible disclosures within 48 hours.
8. Policy Updates & Contact
8s88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will notify registered players via the email address on file at least 14 days before the changes take effect. The updated policy will also be published at https://8s88.app/privacy-policy with a revised effective date displayed prominently at the top of the page.
Your continued use of the 8s88 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you should cease using the platform and may request account closure in accordance with our Terms & Conditions.
This Privacy Policy was last reviewed and updated in January 2026. The previous version of this policy remains available on request by contacting our support team. All previous versions are archived and dated for audit purposes.
Corrections of typographical errors, clarifications that do not materially change the meaning of any provision, and updates that are mandated immediately by law may be applied without advance notice. The effective date will be updated to reflect such changes, but a notification will not be sent to registered players for purely administrative amendments.
This Privacy Policy is governed by and construed in accordance with the laws applicable to the jurisdiction in which 8s88 operates. Any dispute arising in connection with this Privacy Policy that cannot be resolved through direct contact with our support team shall be subject to the exclusive jurisdiction of the competent courts of the relevant territory.
Privacy Contact Details
For all privacy-related enquiries, data subject requests, or concerns about how 8s88 handles your personal data, please contact our Data Protection team directly:
Email: [email protected]
Subject Line: Privacy Rights Request
Response Time: Within 5 business days (Bangladesh Standard Time, UTC+6)
Full Response: Within 30 calendar days of identity verification
Linked policies: This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, which together form the complete framework governing your use of the 8s88 platform.
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